In order to properly respond to complaints and other matters that may arise when classes resume this month, the Department of Education (DepEd) has set up the Information and Action Center (IAC) Task Force, which will be in operation until June 10.
Hotlines are ready to receive telephone calls, SMS and fax messages for suggestions, complaints and other issues.
Located at the DepEd central office along Meralco Avenue in Pasig City, the IAC aims to assist in facilitating the “smooth opening of classes so that schoolchildren are properly enrolled and all of them are in school on June 6, the first day of school year 2011-2012,” as said by DepEd Secretary Armin Luistro.
Another group organized to ensure a smooth first day of classes is the Oplan Balik-Eskwela Inter-Agency Task Force (OBE-IATF), comprised by the Department of Trade and Industry (DTI), Department of National Defense (DND), Department of Interior and Local Government (DILG), Philippine National Police (PNP), Metro Manila Development Authority (MMDA), and the Philippine Atmospheric, Geophysical and Astronomical Services and Administration (PAGASA).
Even school administrators are encouraged to set up their own similar operation centers to urge parents to enroll their children in school.
Said Luistro, “We are urging our local counterparts to do a massive door-to-door campaign at least one week before the school opening. We also seek partnerships with local government units (LGUs), private individuals and groups and non-government organizations (NGOs). These efforts will surely achieve a significant increase in the number of enrollees this coming school year.”
For more information, call 633-1942 or 635-9817.
Sources: • May 30, 2011. Dennis Carcamo. “DepEd activates complaint desk for school opening” Philstar.com • May 30, 2011. Clara Masinag. “Govt sets up interagency task force to handle class opening blues” Interaksyon.com