just wnt to share the experience i had w/ prestige tower. 2 weeks ago my husb call them to inquire, the person who answered the phone said that the 08/14 10-2 slot is open, they when i called again a day after to reserve, they said fully booked na nga daw lhat. since pursigido ako, nag email ult ako to inquire, ms salou replied to me saying that the 08/20 4-8 pm slot is open and avail. so i immediately replied to her mail saying that il take the slot. i knw that theres a possibility that she will not read her mail right away and i wnt to be sure that i got the slot so i asked my husband to call them to confirm the reservation, that was monday afternoon, and according to my husband it was confirmed that we got tha 08/20 4-8 slot, i was very happy that time imagining my babys party at prestige. they gave us until sat to make the dp. since we were both busy with work, i decided to just send them the dp via bank deposit. so tues afternoon my husb called them to get the bank details and confirm that we are depositing the money for our reservation. so wed morning i went to the bank to make the deposit. i called prestige again to confirm the booking and let them know the deposit has been made already, but to my surprise, the person told be that i was booked for the 08/20 10-2 slot. and they said that the 08/20 4-8 slot was alrdy booked by another client. how could that happen! oh my! i was so frustrated thinking how could it have happen when i confirmed it to them many time. i felt really frustrated and disappointed. i even cried. so what i did was i emailed ms salou and made a complaint saying its unacceptable. she replied to me saying that it was an honest mistake made by them saying that the 08/20 4-8 slot was alrdy booked since may. i couldnt do anything about it. my plans were ruined. i need back to square one. all they cn do is offer me a 10% discount and offered 09/03 4-8 instead. i feel so sad. need ur advice, ok lang kaya ganun kalayo ang gap ng party ng baby sa actual bday niya. aug 14 bday niya tapos sept 3 party? parang comedy hehe. sbi nila malas daw un pero magpaparty naman kami family sa mismong araw ng bday niya.