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  • Online Grocery Delivery Or Pabili Service? A Price Comparison Of Their 'Hidden' Charges

    You can save money with careful planning.
    by Roselle Miranda for Yummy.ph .
Online Grocery Delivery Or Pabili Service? A Price Comparison Of Their 'Hidden' Charges
PHOTO BY PHOTOMIX COMPANY/PEXELS
  • Having your own personal shopper is a service that many of us now use regularly. The Covid-19 pandemic has forced many of us to use online deliveries and services for many of the tasks that we used to personally accomplish before the quarantine restricted our movements. This includes supermarkets and groceries.

    There are now many grocery online delivery services or pabili services available for us to choose from, but do you know how much you're really spending when you avail of these services? It's not always apparent to us users before we download, sign up, log in, and make our first purchases.

    Some of these pabili services take into account a few factors such as length of shopping time and the distance of the delivery recipient. These all have a cost that you shoulder. Here's what you need to know about thiod tese pabili services, the delivery apps, and the hidden (and not-so-hidden) charges that you should know about: 

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    What are pabili services? 

    "Pabili service" is now the name of the delivery service which has expanded its job to not only cover delivering of packages to and fro but also "make pabili" items and goods they need. This pabili service entails doing the shopping for you so you can stay at home. These items include but are not limited to groceries, department store items, and restaurant food.

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    Not all supermarkets and groceries offer its own online grocery services. For those which don't, this pabili service is useful. This new service is where the personal shopper fees come in on top of the delivery fees.  

    Who are the personal shoppers?

    The personal shoppers can be the drivers of the pabili services or for those with in-house delivery services, theÂsupermarket or grocery staff. Those with in-house delivery services normally don't place a fee on this service but those using the pabili service, a third-party, will. This can range from Php99 up to Php280 for some service providers.

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    How much are the fees?

    The fee computations are where it gets tricky. The amounts differ from app to app and from store to store. It's not a set price. The distanceÂthe delivery service driver needs to travel to deliver your groceries differs drastically as well, ranging from a minimum of Php60 up to as much Php250 plus extra kilometer charges beyond the accepted travel distance. 

    Some delivery services have its personal shopper and delivery charges stated outright in its FAQs (Frequently Asked Questions) page but not all do. Some have it in its Terms and Conditions page insteadÂwhile others require you to make an account, shop, and check out to find out what these fees are.

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    Since not all supermarkets, groceries, and delivery apps have personal shoppers and delivery services, we made a shortlist of those who do offer the useful service. Here's a breakdown of their corresponding fees plus other pertinent information you need to know, soÂyou can make an informed choice about your pabili service provider:

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    In-house grocery delivery services

    All Day Supermarket

    Minimum Order = Php2,000
    Personal Shopper Fee = Php100
    Delivery Fee = P150
    Range of Delivery = within 5 km of a store
    Order Cut-off Time = 3:00 p.m. 

    Landers

    Minimum Order = none
    Personal Shopper Fee = Php99
    Delivery Fee = Php99 based on distance from a store; waived if total receipt is at least Php6,000
    Range of Delivery = n/a*
    Order Cut-off Time = n/a*

    Robinsons via GoRobinsons.ph

    Minimum Order = Php1,000 per transaction
    Personal Shopper Fee = Php100
    Delivery Fee = Php100
    Range of Delivery = Pasig, Marikina, Cainta, Lower Antipolo, Makati, San Juan, Mandaluyong, Quezon City, Taguig, Pateros, and Parañaque
    Order Cut-off Time = 3:00 p.m.

    SM Markets

    Minimum Order = none
    Personal Shopper Fee = n/a*
    Delivery Fee = Php150 flat rate within 5 km of a store
    Range of Delivery = within 5 km of a store
    Order Cut-off Time = 1:00 p.m. for same-day delivery

    Waltermart

    Minimum Order = Php2,000 for delivery, Php1,000 for pickup
    Personal Shopper Fee = n/a*
    Delivery Fee = Php99 flat rate
    Range of Delivery = Metro Manila, far east Metro (Taytay, Cainta, Antipolo, Marikina) and Dasmariñas, Cavite
    Order Cut-off Time = 6:00 p.m.

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    Grocery delivery services 

    MyKuya Pabili Service 

    Minimum Order = predetermined by-the-minute service
    Personal Shopper Fee = predetermined according to service time allotted; starts at Php75 for 45 minutes
    Delivery Fee = predetermined according to location
    Range of Delivery = Metro Manila
    Order Cut-off Time = n/a*

    MetroMart

    Minimum Order = Php1,000 per store
    Personal Shopper Fee = Php280
    Delivery Fee = Php100
    Range of Delivery = all Metro Manila cities
    Order Cut-off Time = 1:00 p.m. for same-day delivery

    Move It Pabili Service

    Minimum Order = n/a*
    Personal Shopper Fee = n/a*
    Delivery Fee 

    • Weekdays: Php100 plus Php8 per kilometer from 9 a.m. to 10 p.m.; +Php140 plus Php8 per kilometer from 10:00 p.m. to 6:00 a.m.
    • Weekends/holidays: Php120 plus Php8 per kilometer from 9 a.m. to 10 p.m; +Php40 from 10:00 p.m. to 6:00 a.m.

    Range of Delivery = none
    Order Cut-off Time = none

    GrabMart via Grab app

    Minimum Order = n/a*
    Personal Shopper Fee =Php99
    Delivery Fee = P69
    Range of Delivery = varies by location
    Order Cut-off Time = varies per store

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    PushKart

    Minimum Order = n/a*
    Personal Shopper Fee = n/a*
    Delivery Fee

    • starts at Php120 (Quezon City) for next day delivery up to Php180 (Pasay); P180 (Quezon City) for same-day delivery up to Php250 (Pasay)
    • Delivery fee multiplies per Php3,000 total order

    Range of Delivery = varies by location
    OrderCut-off Time = varies per store

    Mr. Speedy

    Minimum Order = n/a*
    Personal Shopper Fee = n/a*
    Delivery Fee = Php60 within Manila +Php7.50 per succeeding kilometer
    Range of Delivery = varies by location
    OrderÂCut-off Time = n/a*

    *n/a = not applicable; information is missing or not stated 

    This story originally appeared on Yummy.ph.

    *Minor edits have been made by the SmartParenting.com.ph editors.

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