Has it ever happened to you that after a much anticipated return from her day off, Yaya suddenly calls a few hours before her deadline and says she’ll be late? Of course, being the understanding employer that you are, you will acquiesce. However, the “little late” graduates to a “very late” to a “bukas na lang ho ako dadating” --- sometimes extending her day off to even a couple of days. How does one handle such a situation?
There is a careful balance that we need to maintain here --- it is the constant push and pull between discipline and understanding. Think about this at every stage of handling this situation:
1. If yaya has a justifiable reason for her extension --- such as a sudden emergency or she becomes physically unable to return home --- allow her the benefit of the doubt but make sure you reiterate that fact that she shouldn’t make this a habit. Either way, be open when listening to her reasons. You never know, they may actually merit the extension.
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2. If yaya has no apparent reason for her extension --- discipline is necessary. You may opt to be even more considerate and let her off with a warning first. However, should the offense happen again you may want to implement more stringent measures such as: deducting the additional day off from her monthly salary or perhaps consider the additional day as already the second day off for the month and do not allow her to leave for the scheduled day off.
3.Explain to Yaya how important it is to keep true to your word and honor all your promises. She needs to be considerate towards other people in the house: her employer’s needs, her co-workers needs. If she is unable to return home in time, someone else will have to carry the load of her responsibilities. It would not be fair to the person and I don’t think Yaya would want it done to her either. This is a perfect time to teach Yaya the importance of “The Golden Rule” --- ‘Do not do unto others what you would not want them to do unto you’. It is definitely a lesson worth learning.
4. Re-schedule her leave. Sometimes, it may happen that if Yaya lives far away from your home, the time allotted for her day off is not enough. For example, if she needs to go to Pampanga from Alabang every time, she will obviously always be late returning home and will also not be able to get the much needed rest she needs to perform her duties. In this case, it may be wise to consolidate her days off into at least 2-day periods so that she has ample time to enjoy the break as well being able to keep true to her time commitments.
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As you can see, the solution to this potential problem remains one of balance between discipline and understanding… the prudence and patience to explain the situation to your yaya in a way that is constructive and clear will hopefully prevent this situation from happening again.
Photo from flickr.com
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