Need To Get Government IDs? Here Are The Offices Open To Serve You And What To Expect

Because of the community quarantine, government offices have been operating with a skeleton workforce. If you need to transact with any of these offices, you might face some difficulties since the Civil Service Commission still discourages agencies from requiring all employees to physically report to work, despite some areas transitioning to the general community quarantine.

Government offices open during GCQ

If your requirements are urgent, here’s a list of government agencies that are accepting members and what to expect when you get there.

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Bureau of Internal Revenue

Open in areas under GCQ and modified GCQ, Mondays to Fridays from 9 a.m. to 4 p.m.

Things you should prepare before your visit:

If you are applying for a TIN ID, make sure all your documents are complete. Prepare original and photocopies. (For a list of requirements, click here.) Call the Revenue District Office where your employer is registered to ensure that it is the correct office.

What to expect during your visit:

Clients are advised to follow health and sanitary protocols enforced by the agency, including mandatory wearing of face masks and observing physical distancing.

Home Development Mutual Fund (Pag-IBIG)

Open in areas under GCQ and modified GCQ, Mondays to Fridays from 9 a.m. to 4 p.m.

What to expect during your visit:

All transacting members are required to follow health and safety protocols being implemented inside the offices.

Pag-IBIG encourages its members to conduct transactions through their online service portal Virtual Pag-IBIG. Here are some of the transactions that you can accomplish on the website.

• Apply for a multi-purpose loan
• Know the status of your loan application
• Know the result of your moratorium application
• Loan payments
• Deposit or add to your Pag-IBIG Regular Savings or MP2 Savings
• Ask about Pag-IBIG benefits

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Land Transportation Office

Open in areas under GCQ and modified GCQ, Mondays to Fridays from 9 a.m. to 4 p.m.

What to expect during your visit:

Clients are advised to follow health and sanitary protocols enforced by the agency, including mandatory wearing of face masks and observing physical distancing. Transactions of persons below 21 years old and above 60 years old, as well as pregnant women will only be allowed upon the lifting of the community quarantine.

If you are applying for a student driver’s permit or a driver’s license, you can do it through the new Land Transportation Management System (LTMS). You can also transact license renewals, requests for revision of records, and request for Certificate of No Apprehension here. Those who are settling traffic violations can pay their fines at any LTO district office cashier or through electronic payment channels and online banking.

National Bureau of Investigation

Open in areas under GCQ and modified GCQ, Mondays to Fridays from 9 a.m. to 4 p.m.

Things you should prepare before your visit:

Applying for an NBI Clearance? Register and pay for your applications online through the NBI Clearance eServices website.

What to expect during your visit:

The bureau advises applicants to strictly follow their preferred appointment dates. Wearing of face mask and physical distancing must be observed at all times. Escorts and companions are not allowed.

Philippine Health Insurance Corporation (PhilHealth)

Open in areas under GCQ and modified GCQ, Mondays to Fridays from 9 a.m. to 4 p.m.

What to expect during your visit:

Bring your own ballpen. Wear a face mask and disinfect your shoes on the disinfecting mat. Your temperature will be checked and you will be asked to maintain proper physical distancing. Remember to observe proper coughing etiquette and frequent sanitation.

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Philippine Social Security System (SSS)

Open but operating with a skeleton workforce, accepting dropbox applications, or implementing a number coding system for branch transactions.

Things you should prepare before your visit:

A black ballpen
Notepad or piece of paper
Original and photocopies of documents
Face masks

What to expect during your visit:

All transacting members are required to accomplish a Health Declaration slip upon entry, for the purpose of contact tracing as required by the Department of Health. Remember to observe proper coughing etiquette and frequent sanitation. Companions and children will not be allowed inside the office.

Alternately, you can do transactions online through the My.SSS online service portal. Here are some of the transactions that you can accomplish on the website.

• Check contribution records
• Update contact details
• Generate Payment Reference Number (PRN) or Statement of Account (SOA)
• Pay contributions (using Moneygment)
• File salary loan application
• File calamity loan application
• Submit maternity notification
• File retirement claim application
• Schedule branch appointment
• Request for SSS records

Click here to learn more about the My.SSS portal. If you want to file a calamity loan, click here for a guide.

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