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  • This Made our Day: Meet KLM's Lost & Found Team Hero

    Let your hearts melt with this airline's cute twist to customer service.
  • Have you ever experienced losing or accidentally forgetting an item or two on a flight?

    Well, a new service from KLM Airlines seems to be making passengers enjoy purposefully "losing" their things, with only the most adorable of customer service reps: a puppy named Sherlock

    Watch the video below and make your heart melt.

    The video is actually part of an advertising campaign of KLM, Sherlock serving as a symbol of how their Lost And Found crew goes to great lengths for their passengers. 

    KLM Sherlock


    While Sherlock is not a real employee of the Dutch airline, representatives from their ad agency DDB & Tribal Worldwide did reveal that Sherlock may "be making an appearance in the near future."

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    Source: mashable.com

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