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Author Topic: Feedback on Kubiertos Catering  (Read 79664 times)

Nhetskii

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Re: Feedback on Kubiertos Catering
« Reply #135 on: March 24, 2014, 01:12:21 pm »

I got Kubiertos for my sons first bday party...

Madali naman kausap si Imelda.. although late syang dumating during ng food tasting.

Maaga naman silang dumating during ng event... 3pm ang event, by 9:30 nasa venue na sila para mag set up. Very accomodating naman ang waiters esp. si MC. Maganda ang set up pati ang decors... Masarap din ang food at di naman kinulang.. to think na nag shoot up kami sa bisita, pero nagulat ako kasi may natira pa.

I recommend kubiertos catering.

http://www.kubiertoscatering.com/
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mommyta

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Re: Feedback on Kubiertos Catering
« Reply #136 on: May 27, 2014, 10:21:27 am »

We had again Kubiertos last Sunday for my 2nd daughter's baptism...everything went well naman ulit...we recently had them during my 1st daughter's birthday party, so this time, hindi na kami nag-meet ni Ms. Imelda...all our communications was thru email lang...I told her all the details that I wanted with pictures and I keep on reminding her about it pati 'yung time nung event...so nung Sunday for my 11am reception, maaga naman sila nag-start mag-setup...nag-dropby si hubby ng 8am sa venue and nandun na sila and lahat ng napag-usapan namin na freebies and setup, nasunod naman...then halos lahat nasarapan sa food...mababait din 'yung mga waiters na nandun...so satisfied client ulit ako...kaya ni-re-recommend ko sila sa mga kilala ko...and given the chance, kukunin ko ulit sila...:)
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bhielchog

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Re: Feedback on Kubiertos Catering
« Reply #137 on: June 19, 2014, 02:35:15 pm »

We chose Kubiertos as caterer on our son's 7th birthday.

I will give first the Likes on Ms. Imelda.
1. very accomodating - she even answers text messages, e-mails at tinutupad niya yung mga gusto naming sa magiging decoration ng venue.  Even she give us a suggestion or she choose the right package to kahit budgeted.
2. good food, lahat masarap.  Satisfied naman ang mga guest namin.. Lahat nakakain. Kaso yung iba malamig na, hindi kasi nakalagay sa may food warmer.

Thumbsdowns:
1. LATE!!! - we agreed that 11am nasa venue na sila para makapag set-up kaso 1:30 na sila dumating.. Dahilan nila is naligaw??.. to think we provide or gave a location map kay ms. imelda.
our party will start 4:30pm but some of our guest came 3:30 dahil halos karamihan sa malayo sila mangagaling.

2. Crews - since dumating na sila sa venue.  Nakita ko sa ibang crew is wala pang ginagawa.  Instead na mag decor eh nakaupo lang at nagkwekwentuhan.  We already remind them na mag start na sila mag decorate dahil malaki ang venue and we're also busy decorating the stage dahil may mga DIY standees and letters na ididikit sa swag ng stage.

a. yung cake table pillar late ng natapos, almost 30mins ng nagstart yung program.
b. We expect madedecorate ang venue ng balloons na nakahang sa ceiling kaso 1/4 lang pero hindi pa tapos..  :-[
c. They didn't hang the balloon burst, ending is hinawakan na lang ng host yung balloon..  ???
d. Parang kulang yung food na nilabas nila.. nasa contract namin is 150 pax pero parang pang 100 lang ang sinerve.. Naubos lahat ng food.. yung softdrinks nakalagay bottomless kaso tig-isa lang ang sinerve sa mga guest..  :-[
e. yung ice cream kart nila mabenta, kaso yung ibang guest parang ayaw bigyan ng sorbetero.. sasabihin wala na raw pero nung pag silip namin wala pang kalahati.
f. Nagkaroon kami ng cake tower and cupcakes kahit wala sa contract.. so additional 2K+ yung kelangan naming bayaran.. since para kwits na kami sa disappointment namin sa service nila hindi ko un binayaran at tinext ko kay ms. imelda regarding on that cake tower. She replied na ichecheck niya mabuti but she realized na wala nga so hindi na sya nagparamdam afterwards. 

Pero in fairness gumanda pa yung blowing cake namin..  :P

Sa tingin namin walang pagkukulang si ms. imelda, wala kasi sya sa venue dahil we know na meron siyang event that time.  yung mga crew lang talaga niya ang mga pasaway.  She also mentioned that to me na minsan talaga ang mga staff niya ang pasaway.

kukunin sana namin ulit service nila sa kasal namin, after what they did ayaw na namin..
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jayden paulean

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Re: Feedback on Kubiertos Catering
« Reply #138 on: June 21, 2014, 10:39:44 am »

naku sis bielchog.. as per my experience sa wedding ko siguro right decision na din na iba naman kunin niyo na caterer sa wedding day mu.. its your once in a lifetime event.. :)
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bhielchog

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Re: Feedback on Kubiertos Catering
« Reply #139 on: June 24, 2014, 01:56:34 pm »

naku sis bielchog.. as per my experience sa wedding ko siguro right decision na din na iba naman kunin niyo na caterer sa wedding day mu.. its your once in a lifetime event.. :)

i feel you sis..sana hindi maulit to sa ibang magiging client niya..
hopefully mabasa ng iba about this and mag isip-isip..
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danegerous_429

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Re: Feedback on Kubiertos Catering
« Reply #140 on: November 11, 2014, 03:06:34 pm »

4th time getting kubiertos and counting!!

I love how Ms. Imelda accomodates requests!

dapat talagang specific ka me mga lapses though natatabunan ng mas magagandang bagay :)

thumbs up!
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montenegrosheila

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Re: Feedback on Kubiertos Catering
« Reply #141 on: December 14, 2014, 01:35:39 am »

Hi to all Moms over there.

Just want to share my own experience to Kubierto's Catering last December 6, 2014.
It is a surprised party supposed to be for my Mom as she is celebrating her 60th birthday but it turned out so disappointing. We had our booking last October 2014 and personally went to the house of Ms. Imelda. She told us, no schedule yet on that day.Good sign cause meaning everything will be ok. Contract signing and do some inquiries. We are constant on text, phone calls and even emails. We are still talking 2 days before the event cause i am thinking to rebooked my event due to typhoon Ruby. She told me, I need to inform them 24 hrs before the event. Since I don't text her, so the event will be push through.

 >:(My party is a big mess.
My party will start at 6:00pm so call time for the guest is 5:00pm. Venue of the party is in Bicutan, Paranaque so most likely they are very near to the venue. I asked Ms. Imelda for the estimated time they will arrive at the venue, she said 3 hours before the event. So ok I am still calm. I am already at the venue by 2:00pm but no setup yet. I called Ms. Imelda to update her on the traffic situation. They told me, they are still loading and etc. So ok granted loading. Time passes by, 3:00pm the Lights and Sounds arrived so was the accoustic singers. No Kubierto's Catering still. So we continue decorating the wall of the clubhouse.My brother called her too for the updates. She said, on their way. Time check, its 4:00 pm already. Thank God they arrived. Its 4:30 already and 30 minutes to go the some guest will be arriving. When they arrived, some waiters are just waiting for nothing. Why not start unloading since you arrived late. Double time. When you asked them, what happen they keep on pointing to the head waiter. No one can answer. So table setup, when I saw the monoblock chair. I asked the waiter, Kuya hindi yan ang napag-usapan namin. Kung ano ang candelabra, sya din ang chair which i am referring to the tiffany chair. I called Ms. Imelda, she told me my additional charge daw ang tiffany. Sabi ko, bakit ngayon mo lang sinabi?ang ayos ng usapan natin sa email. Nagpadala pa ako ng pictures sayo. Puro ok ok ang reply mo. So I assumed, nagkaintindihan tau. Pasensya daw. Then continue setting the table, Kuya bakit assorted and table cloth ko?Yung nasa una ko na contract, assorted then nagrevised ako. Tanong ko daw yung head waiter. As usual, hindi din alam. Parang hindi head diba. Tawag ako ulit, kesyo hindi na daw naopen ang email ko kaya hindi na daw nakita na may revision kaya wala daw sya sagot. Ang totoo, my reply sya na "noted ma'am". Ang nasa email ko, bright yellow and red na lang. May pagkarude nga din sya sumagot sa mga previous email conversions namin kasi I kept on posting her not to miss anything sabay sasagot sya sakin na "saw the details already. Don't need to clarify other details". Nagemail kasi ako sa kanya ng mga proposed setup ko which is galing din naman sa mga previous event niya.Para meron na sya idea kung ano ang gsto ko mangyari. Talagang sobra na ako stress sa kanya to think na my mga guests na waiting na sa labas. Hindi makapasok kasi nga nakakalat pa yung mga table cloth nila at ang dami pang hindi pa tapos ayusin. Tinanong ko din kung magagawa pa yung balloon arch, letters at swagging which is nasa contract na pinirmahan ko. Hindi na daw kasi ano oras na. Pinilit na magawa yung swagging kasi sobra sya bare na bare. so inurong pa ulit yung mga tables and chairs kasi nagset up pa ng scaffolding. Nung nakita ko yung candelabra, oh kuya bakit yan?usapan namin yung mga candle na may glass. Tanong na lang daw sa head waiter. Nagtanong na din ako dati nung nagpunta kami ng mga kapatid ko sa Kubierto's Catering kung ilang per table, ang sabi 8 daw. So ok sige gawa ako ng seating arrangement. 2 days before, nagverify ako na per 8 pax ang table diba? Hindi daw. 9 pax daw. So ok sige revised ako ulit. Tapos nung sineset up na sya, 8 lang pala. kapag 9, ang sikip. ang hirap kumain.puwede naman daw gawin na 9 sya. Gusto ko na talaga magwala nung mga oras na yun sa inis.Tinawagan ko for nth time si Ms. Imelda for my complaints, pasensya na daw. Sinabi ko na lang, "mag-usap tayo mamaya or else hindi ako magbabayad.Oo daw. pupunta daw sya.Ganun din sinabi sa brother ko. Ang food hindi pa nakaset up sa kadahilanan na hindi ko alam. pakiramdaman sila. past 6:00pm, hindi pa kami nagsstart. ang brithday celebrant, anjan na din. hindi na sya nasurprise. yung center buffet table, hndi na din nagawa. hindi ko alam kung wala sila dala or dahil sa wala na talaga oras. ang unti unti din ng mga waiters. wala din sila alam sa kahit na anung tanong ko. so ang itsura niya, bakante yung gitna. butas sya kasi nga walang setup. nagdala ako ng kropeck para sa mga waiting na guests, sympre iinom sila. lapit ko kay waiter, kuya paserve na ng ice tea. sabay sagot sakin, "ma'am, wala pa po pong pitsel nasa kabilang event pa po". Naningket na talaga ako sa inis. Lumabas na ako para magpahangin. Its already 7:00pm, when we decided to start na since its getting late na din. So sinabi ko sa emcee ko, start na sya ng   mga games and raffles habang hinihintay yung food. Ang lechon ko na galing din sa Kubierto's, wala pa din. Ilang beses na ako nagremind sa kanila. Finally dumating na, 8:30 pm na kasi. naligaw daw yung lechon pero ang totoo, nakalimutan daw ang lechon ko sa dami ng event nila ng araw na yun. Walang masama na mag accept ng client kung kaya pa ng manpower and service. Meron ako buffet dessert as per my package, nung dumating ilang piraso lang na marshmallow na nasa stick na mahaba pa at stick o.As per contract, 3 different goodies will be coming from them and will bring additional jars for my additional.  Good thing, meron ako dala na 4 na klase ng mga gummy bears or else itsurang binagyo na naman sya then yung jars na for additional, pinggan lang sya. as in yung ordinary plate lang na gagamitin for dinner. Yung chocolate fountain, hindi pa nakaopen. So asked ko si kuya waiter kung bakit hindi pa nakaopen, "ma'am nung binuksan po sya kanina, umusok po. nabagsak po kanina kaya hindi po sya working ngayon. Oh diba, lahat na lang ng kamalasan na sakin. Sabi ko, "sino head waiter nio? Asan ba sya? Nagbibihis pa daw. Nung dumating sa kanya ko lahat nabunton ang galit ko. Tumaas na talaga ang boses ko sa sobrang dami ng problema na naidulot nila. Walang naging tama. Ang tanging naisagot lang sakin, "ma'am wag po kayo sakin magalit. nautusan lang po kami. si mam po ang kausapin ninyo. sabi ko, kuya masisisi mo ba ako kasi kayo ang anjan. Kayo ang representative ng catering na ulit so dapat kayo ang responsible. Sagot niya, "ma'am hindi po talaga ako ng head dito. hinugot lang po ako sa kabilang event na malapit dito. kaya wala din po ako alam. siguro po nalita na din si mam sa dami ng nakaschedule today. 14 po ang event namin sa iba't ibang lugar. Nagkalma na lang ako . Sobra na nasira ang araw ko na eto. Nung natapos na ang event, tinawag na ako ng head waiter kasi nasa kabilang line daw si Ms. Imelda. Sabi ko, si Kuya ko na lang makikipag-usap since ang usapan nila magpupunta dun. Ang tagal nila nag-usap, ang ending we just settle the 50% of the total outstanding balance. Malaki din sya na amount kasi hindi naman yung lowest buffet package nila ang pinili ko. Still hindi pa din ako naging masaya. Well coodinated lahat sa kanya tapos ganyan klase ng serbisyo ang ibibigay nila.

 :)
On the other side, one good thing I can comment is that the food is ok so was the lechon.
The guests are kept on coming back.I don't know if they are just really hungry or the taste of the food is delicious. Joke..

Design of the cake is ok too.

So for those who are planning to get there service in the future, you better think 100 times for you not to experience the same. Actually, I recommend her too to our company christmas party and even called her cause I find her ok to all my concerns but good thing that the birthday of my mom comes first.

 ;)
Recommended for me since everytime my seminars, meeting sa office ang lage nila kinukuha ay sina Verleo Catering and Lemongrass. Food is ok so was the setup. So simple yet elegant.

Thank you and God bless.
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danegerous_429

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Re: Feedback on Kubiertos Catering
« Reply #142 on: December 30, 2014, 09:28:00 am »

montenegrosheila

Hi shiela ! I felt bad reading your post sayang at hindi naging ganun kaganda yung experience mo with kubiertos. I hope that despite what happened naging happy naman si Mom mo sa suprise party niya. No one can be perfect so as kubiertos minsan sadyang may mga kulang talaga so we can learn from it.

It is good that everyone enjoyed the food and the most important thing is that you made your mom happy!

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your laughter is our happiness ,.,.,
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montenegrosheila

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Re: Feedback on Kubiertos Catering
« Reply #143 on: January 11, 2015, 01:31:29 am »

hi. enjoy naman ang mga guest kasi nadala ng mga activities and the host itself na nakuha ko. nadivert niya yung mga attention ng mga guest into a positive one at hindi pa nila naramdaman na gutom na sila. natuwa sa mom ko kasi hindi niya expected na ganun kalaki ang party. i've learned my lesson talaga from this caterer. based from the kwento na din, may mas malala pa na nangyari sa situation ko. So better know and research talaga.

Thank you and god bless
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sharol jumaoas

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Re: Feedback on Kubiertos Catering
« Reply #144 on: February 22, 2015, 09:59:00 pm »

Thank you Kubiertos for a job well done during my daughter"s christening! Sarap daw ng food! Super ganda din ng set up!Friendly din ang mga staff nyo!Ahead on time pa kayo! Lahat lahat na! Ha ha! Madali pa kausap si Ms Imelda who also make suggestions at pinahiram pa ako ng gamit for candy buffet kaya DIY na alng ako para tipid. 10/10 rating ko sa Kubiertos. See you sa first birthday ng anak ko. More power!!!
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andreismom

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Re: Feedback on Kubiertos Catering
« Reply #145 on: August 12, 2015, 11:28:36 am »

so far, maaga naman si kubiertos nung bday ng son ko.
siguro dahil na rin sa pangungulit ko araw-araw kay ms. imelda,
hindi ko lang masyadong nagustuhan yung balloon decor,
pero ok na rin. kasi masarap daw ang food sabi ng mga bisita.
masarap yung cheesy spaghetti nila. thumbs up.
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i love my baby very much!

changky

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Re: Feedback on Kubiertos Catering
« Reply #146 on: November 12, 2015, 03:42:38 pm »

Smartparenting Tatay here!

Just want to share our experience with Kubiertos Catering for my baby's 1st Birthday Party last November 8, 2015.  Venue: SURESHOT SPORTSVILLE, Abad Santos Ave., Tondo, Manila.

We scheduled a food tasting session with Ms. Imelda around 6 months before the party. Everything went well. The food was good, and we were presented with the different food packages available.  We got the package priced at 275/pax for adults, and 150/pax for kids.  Since we have 150 adults and 50 pax, we were presented with freebies like chocolate fountain, flowing iced tea and soda, and balloon shower to decorate the venue ceiling. Since we did not want balloons (we made DIY Paper Pompoms instead), we asked if we can have it exchanged for other freebies. She gave us a free Candy Bar/Station instead. Aside from all the freebies, she lent us 40 paper lanterns, 12 grass balls, and other decor elements for our DIY Centerpiece. She also offered her waiters' help in setting up our DIY paper pompoms for the ceiling decor.  She said there's no need to pay additional, just give the waiters a good tip.

Imelda was very accommodating even if we have so many requests (additional tables, centerpiece elements, extra jars for the candy station, etc), She made sure she wrote down every detail.

A week before the event, we made sure we reminded Imelda about all the details we talked about, and to finalize the head count.   


DAY OF THE EVENT.

What we loved:

+ Dessert bar/station. (Love her choice of candies. Take note though that we brought some more candies to spread around the table. See the photo below)
+ Food (Everyone loved the Baked Mac, Chicken and Fish. The beef could have been more tender though)
+ Love the kiddie chairs.
+ All requested tables were provided.
+ Chosen Linens were perfect for the theme.

What we didnt like:

- We did not get the help of the caterers in setting up the ceiling decor. We anticipated the caterers will be too busy setting up the tables and catering details (since the venue is big), so we asked the help of family and friends in advance.  Good decision, since the crew was still setting up the buffet area at around 1PM (for a 2pm party).
 
- Only 10 lanterns were brought by the caterer (from the originally promised 40 pcs.). Good thing we had lots of paper pompoms on hand.

- Kiddie meals were served using very flimsy paper plates. PAPER PLATES!? When I saw them plating the kiddie meals, I immediately called the head waiter and complained about this.  I told them to use the regular plates instead. 

- Fresh Fruits. Not good.

- Salad / Fruit Table setup. Not appetizing and looks bland.

Over-all, I was satisfied with Kubiertos Catering. I will still recommend them to my friends and even get them for my future events. Feedback from the guests were very good as well. They loved the food.

For those who will get Kubiertos, always double / triple check all the details you discussed with Ms. Imelda. If needed, give her a call anytime. She is very accommodating in answering all phone inquiries.

I will be posting a complete report of my baby's 1st birthday party soon, complete with supplier reviews. For now, here are some photos of the catering setup.

(Note: We provided the venue decor and most of the centerpiece elements. Only the flower vase and the photo frame was provided by the caterer)




















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Racquel Raymundo

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Re: Feedback on Kubiertos Catering
« Reply #147 on: November 30, 2015, 03:17:30 pm »

Hi mommies any additional feedback kay kubiertos catering? Thank you..
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riarjun18

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Re: Feedback on Kubiertos Catering
« Reply #148 on: March 30, 2016, 04:48:23 pm »

Hi everyone-Gusto ko lang po magshare about the service ng Kubiertos Catering.Before ko kunin ang service ng kubiertos nagsearch muna ako sa lahat ng puwede ko mabasa ng feedback.Ang dami ko nabasa at isa na dito ang s smart parenting..
I also avail the promo of kubiertos yung 20k then may mga freebies.Kumuha kami ng husband ko for our daughter christening last march 27, 2016..80pax(260per head) for adult & 15pax(150per head) for kids.Sa totoo lang masaya ako sa service ng kubiertos.Nung magfood tasting kami sinabi ko lang kay mam Ime at sa assistant niya lahat ng gusto ko,pati freebies nila try ko to change at ook naman kay may Ime..On the day dumating ang set up with 5 crew around 830 am..ok lang kahit 8am usapan naman ni mam ime kc medyo malayo talaga samin GMA Cavite.,iniwan namin sila for set up and after the binyag sa church naka full setup with food na sila..Super satisfied naman kami mag asawa at lahat ng guest namin..masarap ang food,madali kausap ang mga crew kahit may mga utos ako ok lang sa knila at kahit maiinit kc sa hrap lang ng bahay namin ang venue ok din sa knila..Kaya sa mga gusto kumukha ng catering I recommend Kubiertos Catering.affordable at satisfied para sakin.Nasunod din ang gusto ko motif (pink & lavander).

Food:
Beef Strip
Chicken flambe
Meatroll
Grilled Blue Marlins
Rice
Fruit Salad
Unli Ice Tea/Softdrinks for back up

Freebies.
Chocolate Fountain w/stick-o & marsmallow
Garden Salad Bar (change for Ballons Arch)
Tarpaulin ( I made my own layout)
Ballons Every Table

Until next time mam Ime(kubiertos catering).
Godbless..
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